Job Title Executive - Healthcare Operations
Category Healthcare
Location Bengaluru( Kothanur, Hennur, Bagalur, Hebbal )
Company Flatworld Solutions (FWS)
Description Job Summary

We are seeking a detail-oriented and dedicated Executive Healthcare Operations to join our team. The ideal candidate will be responsible for managing various data-related and operational tasks, including indexing, managing lab reports, processing medical records requests, attending patient calls, and entering patient data into the Electronic Health Record (EHR) system.


Key Responsibilities

Review medical records to assess report types and ensure records are accurate, up to date, and well organized
Gather, file, organize, and retrieve patient records electronically
Manage lab reports and process medical records requests efficiently
Attend calls from insurance companies, pharmacies, hospitals, clinics, and patients to provide requested information
Make outbound calls to insurance providers, pharmacies, hospitals, clinics, or patients to collect required information
Handle inquiries via telephone and email in a professional manner
Follow up on customer calls whenever necessary
Generate reports and respond to client requests from time to time
Accurately input data into databases, spreadsheets, and EHR systems
Review and correct data for completeness, accuracy, and compliance with standards
Maintain logs of activities and completed work
Be flexible and ready to work across multiple processes as required

Requirements

Education:

B.Sc. in Life Sciences, Medical Sciences, or Healthcare Management

Experience:

Previous experience in a healthcare setting
Experience in data management roles
International call center experience preferred

Skills & Competencies

Strong attention to detail and excellent organizational skills
Excellent communication and customer service skills
Proficiency in EHR systems and other healthcare software
Ability to handle sensitive information with strict confidentiality
Knowledge of healthcare regulations and compliance standards
Role: Healthcare & Life Sciences - Other
Industry Type: IT Services & Consulting
Department: Healthcare & Life Sciences
Employment Type: Full Time, Permanent
Role Category: Healthcare & Life Sciences - Other
Salary 4-5 Lacs P.A.
Last Date 2026-02-06 00:00:00
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