| Job Title | Head of Finance Operations |
|---|---|
| Category | Finance |
| Location | Delhi |
| Company | The ERM International Group Limited |
| Description | Key Responsibilities • Lead Finance Operations delivery across all process towers, ensuring accuracy, timeliness, control, and a strong customer service culture. • Establish governance frameworks, SLAs, and KPI dashboards for operational consistency and transparency; report performance metrics to global stakeholders. • Drive process standardization, documentation, and automation, including preparation for ERP rollout (Certinia / MS Dynamics). • Collaborate with regional Finance Directors and retained teams to harmonize processes and align policies. • Partner with the Global Finance Transformation and GDC Ops & Transformation teams to embed analytics, automation, and digital enablement across towers. • Build leadership capability and succession plans within the Finance Ops organization; promote a culture of accountability and continuous improvement. • Serve as escalation point for process or delivery issues, balancing global consistency with regional flexibility. Experience & Capabilities • 15+ years in Finance Operations or shared-services leadership roles. • Proven success in managing large-scale Finance delivery and transformation programs, including global process transitions. • Deep understanding of end-to-end Finance processes (P2P, O2C, P2R, R2R, FP&A) and related KPIs. • Experience with ERP implementations (Certinia / MS Dynamics / SAP) and financial systems integration. • Strong governance, commercial acumen, and stakeholder engagement skills. • Ability to influence across cultures and functions, combining strategic vision with hands-on operational leadership. • Leading a team of 200+ finance professionals Leadership Characteristics • Acts as a change leader with a clear vision and ability to inspire cross-functional teams. • Demonstrates pace, energy, and collaboration, balancing transformation with service-delivery stability. • Exceptional communicator with strong analytical and decision-making skills. • Coaches and develops future leaders; builds high-performing, globally connected teams. |
| Salary | As per organization norms |
| Last Date | 0000-00-00 00:00:00 |
| Apply Link | Click Here |
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