Job Title Support Analyst 2
Category IT
Location Pune, Bengaluru
Company Tech Mahindra
Description Job Description L2 Support Analyst

Location: Pune & Bangalore

Experience: 25 years

Domain: Telecom OSS

Key Skills

Hands-on experience supporting at least two or more of the following:
Transmode Infinera
Infinera TNM
Juniper Security Director
Juniper Paragon / Pathfinder

Responsibilities

Provide L2 support for Telecom OSS platforms.
Perform troubleshooting, incident management, root cause analysis, system maintenance, configuration, and problem-solving.
Collaborate with cross-functional teams to ensure seamless service delivery.
Work effectively in a team environment with a proactive approach.

Requirements

Strong understanding of telecommunications networks and platforms.
Excellent interpersonal and communication skills.
Ability to adapt and thrive in a dynamic environment.
Willingness to work in UK shifts.
Salary Not Disclosed
Last Date 2026-02-06 00:00:00
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