| Job Title | Teammate/Customer Care Representative |
|---|---|
| Category | BPO |
| Location | indore |
| Company | Taskus |
| Description | Customer Support: Handle high-volume inbound calls professionally, addressing customer queries, complaints, and service requests. Issue Resolution: Identify and assess customers' needs to achieve "First Call Resolution" (FCR). Documentation: Maintain accurate records of all customer interactions and feedback in the CRM system. Product Knowledge: Stay updated on company products, services, and policies to provide accurate information. Quality Compliance: Adhere to communication scripts and meet established quality standards and KPIs. |
| Salary | Not mentioned |
| Last Date | 2026-02-07 00:00:00 |
| Apply Link | Click Here |
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