Job Title Assistant Manager- Medical (Bhopal)
Category Healthcare
Location Bhopal, Madhya Pradesh
Company Truemeds
Description Job description :
Roles & Responsibilities:

- To lead a team of 10-12 Team Leads (each Team Lead manages 35-40 agents )
- Ensure adherence to daily working of Team Leads

- Ensuring attendance for batch assigned is as per daily and monthly forecasting/projections
- Assign hourly/mid-day/shift reports on order processing for each batch led by Team Leads
- Ensure Team Leads achieve daily/weekly/monthly targets
- Performance review of Team Leads, feedback on improvement required.
- Daily Stand-ups with TLs
- Manpower planning considering the growth on a monthly basis

- Act as point of coordination with other functions including HR, Training, Quality
- Undertake planning and implementation of new strategic initiatives as aligned with Senior leadership
- Also, suggest current tech initiatives to be undertaken
- Data planning
- Prepare incentives for agents on weekly, monthly, quarterly basis
- Prepare plan for PIP (for agents) on monthly basis
Salary As per organization norms
Last Date 2026-02-04 00:00:00
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